1. Agreement to Terms
By accessing or using the website at lenrolabspty.site or engaging the laboratory services of Lenro Labs Pty Ltd (ABN 98 697 740 346, ACN 697 740 346), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.
2. Definitions
In these terms:
- "Company", "we", "us", or "our" means Lenro Labs Pty Ltd ABN 98 697 740 346.
- "Client", "you", or "your" means the person or entity accessing our website or engaging our services.
- "Services" means any laboratory testing, analytical, consulting, research, or related services provided by the Company.
- "Website" means lenrolabspty.site and all associated pages.
3. Website Use
You may use our Website for lawful purposes only. You must not:
- Use the Website in any way that breaches any applicable Australian law or regulation
- Attempt to gain unauthorised access to any part of the Website or our systems
- Transmit any viruses, malware, or other harmful code
- Reproduce, distribute, or modify any content from the Website without our prior written consent
- Use the Website to misrepresent your identity or affiliation
4. Services
Our Services are provided subject to separate service agreements or quotations that will outline the scope, methodology, timeline, fees, and conditions specific to each engagement. These Terms of Service apply as a baseline to all engagements unless varied in writing.
We warrant that our Services will be performed with due care and skill, and that any materials supplied in connection with the Services will be reasonably fit for the purpose for which they are supplied, in accordance with the guarantees under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
5. Australian Consumer Law
Nothing in these Terms of Service excludes, restricts, or modifies any condition, warranty, guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable legislation that cannot be excluded, restricted, or modified by agreement.
Where the Australian Consumer Law applies, you are entitled to a remedy for a failure to comply with a consumer guarantee. The nature of the remedy will depend on whether the failure is major or minor.
6. Limitation of Liability
To the maximum extent permitted by law, and subject to the guarantees under the Australian Consumer Law:
- The Company's total liability arising out of or in connection with the Services or these terms, whether in contract, tort (including negligence), or otherwise, is limited to the fees paid by you for the specific Services giving rise to the claim.
- The Company is not liable for any indirect, incidental, special, consequential, or punitive losses, including loss of profits, loss of revenue, loss of data, or loss of business opportunity.
- The Company is not liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control (force majeure).
7. Intellectual Property
All content on the Website, including text, graphics, logos, icons, images, and software, is the intellectual property of Lenro Labs Pty Ltd or its licensors and is protected by Australian and international copyright, trade mark, and other intellectual property laws.
You may not reproduce, distribute, create derivative works from, publicly display, or commercially exploit any content from the Website without our prior written permission.
Reports and analytical results produced by the Company in the course of providing Services remain the intellectual property of the Company until full payment is received, at which point ownership of the report content transfers to the Client, subject to any retainers of background intellectual property.
8. Confidentiality
Each party agrees to keep confidential all information received from the other party that is designated as confidential or that ought reasonably to be considered confidential given the nature of the information and circumstances of disclosure. This obligation survives the termination of any service engagement.
9. Payment
Fees for Services will be as quoted in the applicable service agreement or quotation. Payment terms are as specified in the quotation or invoice, or if not specified, within 30 days of the invoice date. We reserve the right to charge interest on overdue amounts at a rate of 2% per annum above the Reserve Bank of Australia cash rate.
10. Termination
Either party may terminate a service engagement by providing written notice to the other party:
- If the other party commits a material breach of these terms or the service agreement and fails to remedy the breach within 14 days of receiving notice requiring remedy
- If the other party becomes insolvent, enters into administration, or has a liquidator or receiver appointed
- By mutual agreement in writing
Upon termination, you remain liable for all fees incurred up to the date of termination and for any costs reasonably incurred by the Company in completing or winding down the engagement.
11. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the State of Western Australia (WA). The parties submit to the exclusive jurisdiction of the courts of Western Australia in relation to any dispute arising out of or in connection with these terms.
12. Dispute Resolution
Before commencing any legal proceedings, a party must give the other party written notice of the dispute and the parties must attempt in good faith to resolve the dispute through negotiation. If the dispute is not resolved within 30 days of notice, either party may commence legal proceedings.
13. Amendments
We reserve the right to amend these Terms of Service at any time. Amendments will be published on this page with an updated effective date. Continued use of the Website or Services after amendments are published constitutes acceptance of the revised terms.
14. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be deemed replaced by a valid provision that most closely achieves the intent of the original provision.
15. Contact
For questions about these Terms of Service, please contact:
Lenro Labs Pty Ltd
Email: [email protected]
ABN: 98 697 740 346
ACN: 697 740 346
Western Australia 6028
Effective date: 1 January 2026